Payment Policy


True Charlie
uses an SSL certificate, shown in your browser by a padlock near the address bar. This encrypts the information you provide to us, such as your payment details.


Secure Payments

Payments are processed through payment providers that are PCI DSS compliant. The Payment Card Industry Data Security Standard (PCI DSS) is a security standard for organizations that handle credit and debit card information.

Our payment providers maintain the six core PCI DSS requirements:

  • Build and maintain a secure network
  • Protect cardholder data
  • Maintain a vulnerability management program
  • Implement strong access control measures
  • Regularly monitor and test networks
  • Maintain an information security policy

Accepted Payment Methods

We accept major credit and debit cards, including:

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Diners Club
  • JCB
  • UnionPay
  • Elo

Payment must be received in full before an order is shipped.


Privacy

True Charlie does not sell, rent, or share your personal information with third parties for their own use.

Our Privacy Policy explains how your personal information is collected and how it may be used. Please read our Privacy Policy for more details.


Contact Us

For further inquiries, please contact our customer service team:

Phone: +1 503-841-5410

Email: info@newtruecharlie.com